What programs can I use WO Mic device? Can I use it with Skype, recording tool, or voice recognition tools?
Yes, you can. Actually you can use it with any programs that work with REAL mic device.You can set WO Mic device to be the default recording device for those programs that don't allow you to choose recording device.
What audio format does WO Mic support?
WO Mic supports 48000 sampling rate, mono channel and 16 bits per sample.
Does WO Mic support PS3 or PS4?
No, it does not. It only supports Windows and Mac OS X.
Does WO Mic support Linux?
Yes, it does. It supports Windows, Linux and Mac OS X.
Can I connect multiple phones to PC at same time?
No, you cannot do that with WO Mic. But with our anther app HiMic, you can do that. With it, you can connect 2 phones to one PC agent at same time. Audio input from both phones will be routed to the mic device.
I cannot find WO Mic audio device. How can I know the device driver has been installed successfully?
Open WO Mic client and select Help -> Statistics. In the panel, if driver is working well, it should show like Driver state: 1; otherwise, it shall show Driver state: 0. If it's 0, you may check Why does WO Mic driver fail on Windows 7 to make driver work if you are using Windows 7. If it's Windows 10, please contact us with detailed version number and we shall check further.
Why does WO Mic driver fail on Windows 7?
If you go to the Device Manager, it shows WO Mic driver state is error code 52 which means the driver signature cannot be recognized by Windows 7. WO Mic driver adopts SHA-2 signing algorithm for better security. Howerver, Windows 7 SP1 only supports SHA-1. That's the reason why you are seeing error code 52. To solve that, you need to upgrade Windows 7 or install security patch 3033929 manually. Please visit this Microsoft page for more information.
How can I uninstall WO Mic device driver in Windows?
You can follow the steps to uninstall WO Mic driver in Windows:
How can I uninstall WO Mic device driver in Mac?
You can follow the steps to uninstall WO Mic driver in Mac:
Why it cannot connect successfully when I'm using Wifi? It's OK with Bluetooth.
For Wifi, TCP port (outgoing from PC. Default is 8125) and UDP port (incoming to PC, default is 41925) are being used. Make sure your firewall on PC does not block these ports.
The control port (TCP port) should be same on phone and PC. The media port (UDP port) can only be configured on PC and will be synchronized to phone during connection establishment.
How to enable USB debugging on Android phone?
Go to Settings -> Developer options. Check USB Debugging.
How can I install USB driver for my Android phone to use USB transport?
Please refer to these pages on how to install USB driver:
The connection terminates every 5 minutes. Why?
Does this also happen if your laptop display keeps ON? If it does not, please check your computer power options, to ensure that wifi connection will not be terminated when system enters sleep. Network adapter driver should also be updated to latest one and configured correctly.
There is serious noise like static current. How to avoid it?
Some audio source may be too sensitive to environment noise. Please go to app settings, select different MIC device as audio source and check which is the right one.
The sound is robotic. How to solve it?
This may be caused by different reasons. Here are some tips for your reference:
WO Mic device is not listed in Skype. How can I use it with Skype?
In Skype audio device setting, select "Custom device" as audio device. Then Skype allows you to customize microphone and speaker devices separately. Select WO Mic as the microphone device.
How can I cancel my subscription of WO Mic?
Launch Google Play Store app. Tap Menu -> My Apps -> Subscriptions. Then tap on WO Mic to cancel its subscription.